FAQ - Email

You can have email accounts as much as you want.

Elcom currently provides 50Mb.

Elcom has two types of users:

  •  User, who uses Elcom internet connection service with email service provided from Elcom, can send 150 emails per hour.
  • User who uses Elcom internet connection service and using another email service from another provider can send 50 emails per hour and if you want more than 50 emails you can contact our customer service to provide you with the necessary information.

For Elcom email user:

Incoming mail POP3:

Outgoing mail SMTP: 

For more Information please contact our customer service


You can call our customer service on: +963-11-5027 and they will try to help you to solve your problem and if it’s not solved they will open a ticket to take necessary actions.

It will be taken about 48 hours after your ticket has been opened by our customer service.